Frequently Asked Questions

Q; Do I need to glue my puzzle before I bring it in for framing

A; No, you can just bring it in on a timber board and we will take care of all the rest

Q; Can I come instore just to purchase some framing accessories

A; Yes, we sell a very big range of glass cut to size available in store. You can come in with your measurements and we will cut it on the spot. Options vary from regular glass to Conservation Clear 99% UV, Reflection control and Ultra View UV 70 or acrylics. The same applies for your matboards needs or length of frame moulding, hangers, wires, acid free foam core framers’ tape etc.

Q; Do I have to wait long for my frame to be ready?

A; We usually have 10 working days turn around with our orders, however, in some instances, we are able to also offer a next day collection day if required for all your last-minute custom framing needs.

Q; Can I just bring my USB stick instore for you to print and frame?

A; Yes. We work in collaboration with High scan for all your printing, scanning, canvas printing and photo restorations.

Q; Do I need to pay for the total cost of the framing when dropping the artwork instore?

A; No, we usually always offer payment on collection. We also have After Pay.

Q; is it very expensive to custom frame?

A; No. To Estimate the cost of your frame we will select together all the components with simple and logical choices. If you are after something more elaborate, we can stack frames, incorporate slips or fillets, propose various elegant textured mat boards and premium glass. We have developed over the years a reputation of offering great custom framing options at a good price.

Q; Can you pick up and deliver?

A; Yes, our store has delivery service and we also have easy car park solutions

Q; Can you hang artwork?

A; No, we do not offer hanging services however we have some Trade people who we can recommend

Q; I want to have something framed, but I am not sure of what colours will go well together and what type of frame to choose. Can you help me when I come in?

A; Absolutely, we have framed thousands of features, so we are the experts for choosing the right colours, matboards to create the right contrast, and complement the piece to be framed. We will be very happy to help.

Q; Can you frame anything?

A; Yes, we can frame anything from prints, canvases, footy jumper, flags, Grandpa old hammer, wedding dress, baby shoes…the list goes on.